| Improved
Productivity
Mistake-proofing eliminates most traditional inspection,
substantially reducing the delay between production steps. Operators
also spend less time examining their work to make sure it is correct.
Additionally, interruptions for handling scrap, rework, and repair are
eliminated. Finally, the "guided completion" afforded by
mistake-proofing can significantly reduce decision times in complex
operations. Some organizations have reported that mistake-proofing has
doubled productivity.
The Highest Achievable Levels of Quality
Only mistake-proofing and 100% inspection techniques can produce and
sustain defect rates below 50 parts per million (ppm). For comparison,
defect rates in the highest performing companies that are aggressively
working on 6 Sigma typically exceed 1000 ppm. In other words, defect
rates with other traditional techniques are 20 to 100 times greater than
achievable with mistake-proofing.
The Fastest Way to Zero Defects
Shigeo Shingo, the quality guru that lead the quality revolution at
Toyota, stated: "This (mistake-proofing), I think, is the quickest road
leading to attainment of zero defects." Toyota’s experience and the
experience of organizations that have followed the Toyota production
model have repeatedly demonstrated that Shingo’s assessment is correct.
The figure below illustrates De-Sta-Co’s experience with
mistake-proofing.

A Key Enabler for Efficient Manufacturing
Surprisingly, customer loyalty is not the strongest driver for
implementing mistake-proofing. As production efficiency improves,
manufacturers become increasingly aware of the fact that a single defect
in the process shuts down the production flow. The desire to eliminate
undesirable production shutdowns is the strongest incentive for
eliminating defects and implementing mistake-proofing. Uninterrupted
production flow can not be achieved without mistake-proofing.
Virtually eliminates Scrap, Rework, and Repair
In contrast to most auto manufacturers, Toyota has virtually no
rework areas in their assembly plants. Handling scrap, or performing
rework and repair are only necessary because the work was not done
correctly the first time. Collectively, these activities represent
wasted effort that can be avoided or eliminated.
Lowest Cost Quality Control
In spite of the fact that mistake-proofing requires many devices to
be effective, the cost of quality control using mistake-proofing is
substantially less expensive than traditional alternatives. In addition
to eliminating most of the inspection time, collectively
mistake-proofing devices can be dramatically less expensive than the
Coordinate Measuring Machines (CMM) machines or custom gauges that would
be required otherwise.
Minimizes Inventory
When every part is virtually defect free, there is no need for piles
of parts between work stations. This contributes to dramatic reductions
in in-process parts and materials - allowing manufacturer’s to shrink
the factory floor. Illustrating the benefit of shrinking inventory, the
NUMMI plant in Fremont, California, which is operated by Toyota,
produces three different vehicles (Corrollas, Chevy Prisms, and Tacoma
trucks) in the same facility where GM formerly produced a single type of
vehicle.
Customer Loyalty
When customer’s receive defect free products, they’re happy.
Experience shows that customers of the companies with the highest
quality are loyal. In addition, customers are willing to pay a premium
for higher quality.
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