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Prepared by
C. Martin Hinckley
Note: Rating is on a scale of one to
four, four being the most important or useful (My own publications are not
rated).
Quality
(General)
 Buzzell, Robert
D., and Bradley T. Gale,
The PIMS (Profit Impact of Market
Strategy)
 Harry, Mikel J. and Reigle Stewart, "Six
Sigma Mechanical Design Tolerancing," Motorola Publication No. 6s-2-10/88,
Scottsdale, AZ, 1988.
Hinckley, C.
Martin, A Global Conformance Quality Model (U), (Based on Ph.D.
Dissertation), Sandia National Laboratories, SAND 94-8451, January 1994.
 Ishikawa, Kaoru, Guide to Quality Control, Asian Productivity
Organization, Quality
Juran's
Quality Control Handbook, J. M. Juran, editor in chief, Frank M. Gryna
associate editor, Fourth Edition, McGraw-Hill, New York.
Ross, Phillip J., Taguchi Techniques
for Quality Engineering, McGraw-Hill, New York, 1988.
 Schaffer, Robert H., and Harvey A.
Thomson, "Successful Change Programs Begin with Results," Harvard
Business Review, Reprint 92108, January-February, 1992, pp. 80-89.
Human
Performance and Quality
Buck, J. R. "Dynamic Visual
Inspection: task factors, theory and economics," Human Reliability in
Quality Control, Edited by C. G. Drury and J. G. Fox, Halsted Press,
1975, pp. 165-187. 231-251.
Card, S., W. English, and B. Burr,
"Evaluation of mouse, rate-controlled isometric joystick, step keys and
text keys for test selection on a CRT," Ergonomics, 21(8), 1978, pp
601-613.
Chapman, D.
Elizabeth, and M. A. Sinclair, "Ergonomics in Inspection Tasks in the Food
Industry," Human Reliability in Quality Control, Edited by C. G.
Drury and J. G. Fox, Halsted Press, 1975, pp. 231-251.
Harris, Douglas H., and Frederick B.
Chaney, Human Factors in Quality Assurance, Wiley, New York, 1969,
p. 9.
Harris, Douglas
H., "The Effect of Equipment Complexity on Inspection Performance."
Journal Applied Psychology, 1966, 50, 236-237.
Hinckley, C. M., and P. Barkan, "The Role of Variation, Mistakes and
Complexity in Producing Nonconformities," Journal of Quality Technology,
ASQC, Vol 27, No 3, July, 1995, pp. 242-249.
Jerison, Harry
J., "On the Decrement Function in Human Vigilance." In D. N. Buckner and
J. J. McGrath (Eds.), Vigilance: A symposium, New York, McGraw-Hill, 1963,
pp. 199-216.
McCornack, R., Inspector Accuracy: A
Study of the Literature, Report SCTM-53-61(24), Sandia Corporation,
Albuquerque, 1961
Park, Kyung S., Human Reliability -
Analysis, Prediction, and Prevention of Human Errors, Elsevier,
Amsterdam, 1987. p 197.
Poka-yoke-Improving Product Quality
by Preventing Defects, Edited by Nikkan Kogyo Shimbun, Ltd./Factory
Magazine, Productivity Press, Cambridge, 1988 (English).
Rook,
L. W., Jr., Reduction of Human Error in Production, SCTM 93-62(14),
Sandia National Laboratories, Division 1443, June 1962.
Rook, L. W., Motivation and Human
Error, SC-TM-135, Sandia National Laboratories, Albuquerque, September
1965, p. 5.
Shingo, Shigeo, Zero Quality Control:
Source Inspection and the Poka-yoke System, Translated by Andrew P.
Dillon, Productivity Press, Cambridge, Conn., 1986.
Smith, Bill, "Making a War on
Defects-Six Sigma Design," IEEE Spectrum, September, 1993, pp.
43-47.
Swain, A. D. and H. E. Guttmann,
Handbook of Human Reliability Analysis with Emphasis on Nuclear Power
Plant Applications, NUREG/CR-1278, SAND80-0200, RX, AN, Sandia
National Laboratories, Albuquerque, August, 1983.
Tsuda,
Yoshikazu, "Implications of Fool Proofing in the Manufacturing Process,"
Quality Through Engineering Design, Edited by W. Kuo, Elsevier,
1993, pp. 79-95.
Links
Between Task Complexity and Quality
Bloomfield, J. R., "Studies
in Visual Search," Paper I:2, Human Reliability in Quality Control,
Edited by C. G. Drury and J. G. Fox., Halsted Press, New York, 1975. pp.
19-43.
Gatchell,
Susanne M., "The Effect of Part Proliferation on Assembly Line Operators'
Decision Making Capabilities," Proceedings of the Human Factors Society,
23rd Annual Meeting, 1979 (Santa Monica : The Human Factors Society,
1979).
Hinckley, C.
M., and P. Barkan, "The Role of Variation, Mistakes and Complexity in
Producing Nonconformities," Journal of Quality Technology, ASQC, Vol 27,
No 3, July, 1995, pp. 242-249.
MacKenzie, I. Scott, Abigail Sellen, and
William Buxton, "A Comparison of Input Devices in Elemental Pointing and
Dragging Tasks," Human Factors in Computing Systems-Reaching Through
Technology, CHI 1991 Conference Proceedings, Edited by Scott P.
Robertson, Gary M. Olson, and Judith S. Olson, Addison Wesley Publishing
Co., Readinng, April 27- May 2, 1991, pp. 161-166.
Efficient
Production
Adler, Paul S., "Time-and
Motion Regained," Harvard Business Review, January-February, 1993,
pp. 97-108.
Adler, Paul S., Robert E. Cole,
"Designed for Learning: A Tale of Two Auto Plants," Sloan Management
Review, Spring 1993, pp. 85-94.
Clark, Kim B., and Takahiro Fujimoto,
Product Development Performance, Harvard Business School Press,
Boston, 1991, pp 198-201.
Fucini, Joseph J. and Suzy, Working
for the Japanese, The Free Press, New York, 1990.
Reid, Peter, Well Made in America -
Lessons from Harley Davidson on Being the Best, McGraw-Hill, New York,
1990.
Shingo, Shigeo, A Revolution in
Manufacturing: The SMED System, Translated by A. P. Dillon,
Productivity Press, Cambridge, 1985.
Shingo, Shigeo, Non-Stock Production:
The Shingo System for Continuous Improvement, Translated by A. P.
Dillon, Productivity Press, Cambridge, 1988.
Stalk, George, Jr., and Thomas M. Hout,
Competing Against Time-How Time-Based Competition is
Reshaping Global Markets, The Free Press, 1990.
Trucks, H. E., Designing for
Economical Production, Society of Manufacturing Engineers, Dearborn,
1976.
Ulrich, Karl, David Sartorius, Scott
Pearson, and Mark Jakiela, "Including the Value of Time in Design-for
Manufacturing Decision Making," Management Science, Vol 39, No. 4,
April 1993. pp. 429-447.
Womack, James
P., Daniel T. Jones & Daniel Roos, The Machine that Changed the World,
Rawson Associates, New York, 1990, p. 93, 96.
Techniques for
Simplifying Design
Boothroyd, G.,
Dewhurst, P., Product Design for Assembly, Boothroyd Dewhurst,
Inc., Section 2, Kingston, 1985.
Assembly
View™-Design for Assembly Analysis for the Macintosh, User Manual,
Sapphire Design Systems, 1989.
Watson, Ronald G., Ellen M. Theis, and
Robert S. Janek, "Mechanical Equipment Design for Simplicity," AT&T
Technical Journal, Design for X, Vol 69, No. 3, May/June 1990, pp
14-27.
Bothun, M., et al., "Design Guide for
Assembly and Automation," Xerox Automation Institute, Webster, N.Y., 1985.
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