Recommended Reading List

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The ratings for the following books have been prepared by Dr. Hinckley according to how useful the work is in understanding and achieving world-class quality. Four stars is the highest rating. Dr. Hinckley's works, highlighted by 4 stones, have not been rated.

Quality (General)

Buzzell, Robert D., and Bradley T. Gale, The PIMS (Profit Impact of Market Strategy)

 Harry, Mikel J. and Reigle Stewart, "Six Sigma Mechanical Design Tolerancing," Motorola Publication No. 6s-2-10/88, Scottsdale, AZ, 1988.

 Hinckley, C. Martin, A Global Conformance Quality Model (U), (Based on Ph.D. Dissertation), Sandia National Laboratories, SAND 94-8451, January 1994.

 Hinckley, Martin, An Outcome Based Approach to Mistake-Proofing, Productivity Press, New York, NY 2001.

Ross, Phillip J., Taguchi Techniques for Quality Engineering, McGraw-Hill, New York, 1988.

Schaffer, Robert H., and Harvey A. Thomson, "Successful Change Programs Begin with Results," Harvard Business Review, Reprint 92108, January-February, 1992, pp. 80-89.

Human Performance and Quality

Harris, Douglas H., "The Effect of Equipment Complexity on Inspection Performance." Journal Applied Psychology, 1966, 50, 236-237.

  Hinckley, C. M., and P. Barkan, "The Role of Variation, Mistakes and Complexity in Producing Nonconformities," Journal of Quality Technology, ASQC, Vol 27, No 3, July, 1995, pp. 242-249.

Poka-yoke-Improving Product Quality by Preventing Defects, Edited by Nikkan Kogyo Shimbun, Ltd./Factory Magazine, Productivity Press, Cambridge, 1988 (English).

Shingo, Shigeo, Zero Quality Control: Source Inspection and the Poka-yoke System, Translated by Andrew P. Dillon, Productivity Press, Cambridge, Conn., 1986.

Smith, Bill, "Making a War on Defects-Six Sigma Design," IEEE Spectrum, September, 1993, pp. 43-47.

Tsuda, Yoshikazu, "Implications of Fool Proofing in the Manufacturing Process," Quality Through Engineering Design, Edited by W. Kuo, Elsevier, 1993, pp. 79-95.

Links Between Task Complexity and Quality

Gatchell, Susanne M., "The Effect of Part Proliferation on Assembly Line Operators' Decision Making Capabilities," Proceedings of the Human Factors Society, 23rd Annual Meeting, 1979 (Santa Monica : The Human Factors Society, 1979).

 Hinckley, C. M., and P. Barkan, "The Role of Variation, Mistakes and Complexity in Producing Nonconformities," Journal of Quality Technology, ASQC, Vol 27, No 3, July, 1995, pp. 242-249.

Efficient Production

Adler, Paul S., "Time-and Motion Regained," Harvard Business Review, January-February, 1993, pp. 97-108.

Adler, Paul S., Robert E. Cole, "Designed for Learning: A Tale of Two Auto Plants," Sloan Management Review, Spring 1993, pp. 85-94.

Clark, Kim B., and Takahiro Fujimoto, Product Development Performance, Harvard Business School Press, Boston, 1991, pp 198-201.

Fucini, Joseph J. and Suzy, Working for the Japanese, The Free Press, New York, 1990.

Galsworth, Gwendolyn, Visual Systems: Harnessing the Power of a Visual Workplace, Amacom, New York, NY, 1997.

Galsworth, Gwendolyn, Visual Workplace - Visual Thinking, Visual Lean Enterprise Press, Portland, OR, 2005.

Graban, Mark, Lean Hospitals - Improving Quality, Patient Safety, and Employee Satisfaction, CRC Press, New York, NY, 2009.

Reid, Peter, Well Made in America - Lessons from Harley Davidson on Being the Best, McGraw-Hill, New York, 1990.

Shingo, Shigeo, A Revolution in Manufacturing: The SMED System, Translated by A. P. Dillon, Productivity Press, Cambridge, 1985.

Shingo, Shigeo, Non-Stock Production: The Shingo System for Continuous Improvement, Translated by A. P. Dillon, Productivity Press, Cambridge, 1988.

Stalk, George, Jr., and Thomas M. Hout, Competing Against Time-How Time-Based Competition is Reshaping Global Markets, The Free Press, 1990.

Trucks, H. E., Designing for Economical Production, Society of Manufacturing Engineers, Dearborn, 1976.

Ulrich, Karl, David Sartorius, Scott Pearson, and Mark Jakiela, "Including the Value of Time in Design-for Manufacturing Decision Making," Management Science, Vol 39, No. 4, April 1993. pp. 429-447.

Womack, James P., Daniel T. Jones & Daniel Roos, The Machine that Changed the World, Rawson Associates, New York, 1990, p. 93, 96.

Techniques for Simplifying Design

Boothroyd, G., Dewhurst, P., Product Design for Assembly, Boothroyd Dewhurst, Inc., Section 2, Kingston, 1985.

Assembly View�-Design for Assembly Analysis for the Macintosh, User Manual, Sapphire Design Systems, 1989.

Watson, Ronald G., Ellen M. Theis, and Robert S. Janek, "Mechanical Equipment Design for Simplicity," AT&T Technical Journal, Design for X, Vol 69, No. 3, May/June 1990, pp 14-27.

Bothun, M., et al., "Design Guide for Assembly and Automation," Xerox Automation Institute, Webster, N.Y., 1985.