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Program Benefits:
Quality Culture Changer uses the knowledge
of mistake attributes and human behavior to create cultural changes
essential in promoting mistake-proofing. Easy to learn and use, these
principles help organization leaders recognize why most quality
initiatives are destined to fail before they begin. Identifying and
avoiding actions that reward or punish mistakes removes key barriers to
mistake-proofing. Recognizing and removing hidden, but powerful
disincentives for mistake-proofing and productivity improvements opens the
door for sustained performance gains. Prioritizing mistake-proofing
opportunities leads to the most rapid quality improvements achievable.
Through effective communication, organization, and sustained
accountability mistake-proofing becomes a natural part of every process
and activity, complementing existing processes and quality tools. Quality
Culture Changer can promote the following results:
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Reduces the fear of punishment for mistakes
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Encourages the discovery of mistakes
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Puts the focus on mistake-proofing successes
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Rewards prompt and effective corrective
actions
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Focuses the effort where the need is
greatest
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Creates enthusiasm for the mistake-proofing
effort
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Builds change agents and mistake-proofing
champions
Program Description:
Creating a quality cultural change begins with a correct understanding of
mistakes and their role in modern quality. Through numerous examples,
leaders will see how their attitude toward mistakes and productions can
become the most powerful tool in eliminating and controlling design and
production mistakes. Associates will identify and prioritize organization
mistake-proofing activities. Associates will be able to change policy and
behavior to prevent rather than punish mistakes. In addition, associates
will be able to hold the organization accountable for mistake-proofing
while promoting an enthusiastic support for these methods.
Implementation and Customization:
These techniques can be applied immediately within the associate’s
organization. Our flexible approach can be quickly and expertly tailored
to reflect your company’s specific organizational needs. |
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Product Details:
Quality Culture Changer can be used
in every organization from
small to large to facilitate the cultural change essential
for the effective
control of mistakes.
A new program
prepared for organization leaders
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